Category OPC Blog

The AODA is the Law In Ontario PLUS it makes for an excellent business case!

Only 30% of employers in Ontario are compliant with the Customer Service Standard (CSS) of the AODA. As part of the CSS compliance, Optimal Performance developed an easy to use, effective elearning tool which takes approx 30 min for your employees to review, take quizzes and show learning has occurred. Certificates of completion are issued […]

The Sinking of the Titanic was not Simply Human Error

As the Anniversary of this accident and resulting disaster approaches (1912) this is a good time to consider the fact that the accident itself as in all accidents stems from both poor design; an initial unforeseen incident (in this case there was an unprecedented block of ice which broke free from the Northern Ice fields and […]

My Response in Linked In to Anger from some of Disabled Community

R your point is excellent and ties in well with some recent research which was reviewed & discussed on CBC radio this weekend past about “getting back” at people.When one seeks to get back at people who do not understand disability the outcome for the person seeking revenge is a negative outcome internally. Further, the cognitive research also reveals […]