Category impairment

The AODA is the Law In Ontario PLUS it makes for an excellent business case!

Only 30% of employers in Ontario are compliant with the Customer Service Standard (CSS) of the AODA. As part of the CSS compliance, Optimal Performance developed an easy to use, effective elearning tool which takes approx 30 min for your employees to review, take quizzes and show learning has occurred. Certificates of completion are issued […]

Get Ready for CSA Z1003/BNQ 9700: Canada’s First National Standard on Psychological Health and Safety in the Workplace

The Canadian Standards Association has just released its much anticipated new Workplace Mental Health & Safety Standard referred to as CSA Z1003/BNQ 9700.  This standard recommends the first National Standard on this topic and is applicable to all sizes and types of workplaces in Canada.  The document was just released November 7th 2012 and refers […]

The Perils of Politically Correct Language Police when it comes to Disability

Background; The following Blog for today arises from my review of a talk Honourable David Onley delivered in the last few weeks in Ontario. As part of David Onley’s talk he provided definitions of disability and handicap as these are often used interchangeably in most people’s conversations. My response to his talk is that it […]