Navigation with way-finding graphics – YouTube

See on Scoop.itInclusive

a conversation with TONY HOWARD Metro is hugely inspired by the way-finding graphics that guide us round airports and railway stations. For this short film, …

Jane Sleeth‘s insight:

Time for Air Canada, WestJet etc etc to A. require the airports to provide accessible and inclusive design and B. ensure they have staff including Flight Attendants being aware of all types of disabilities and how to work with People with Disabilities. It is all about customer service and being the best airline in real life versus the annual awards for "best managed airlines".  The Accessibility team at Optimal Performance

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